It has come to the attention of the City Office of a utility scam that is in the area.
This scam involves receiving a call from someone claiming they are from Orange City Utilities or other local utilities. They indicate that payment for your utilities has not been received and that you will be disconnected soon.
To avoid disconnection, you are asked to get a money order and give them the payment.
The City of Orange City does NOT use an outside company to collect delinquent utility bills. All correspondence regarding any delinquent bill would come directly from the city.
Also, in accordance with the Iowa Utilities Board rules, we do not disconnect on weekends or if the temperature is forecast to be below 20 degrees within the next 24 hours.
If you receive one of these calls, please contact the Orange City Police Dept. @ 707-4251.